Privacy Policy & Cancellation Policy

This Privacy Policy describes how our accommodation collects, uses, and protects the personal data of its guests, in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and applicable Greek legislation.

1. Data Controller

The Data Controller is  Breathtaking view Guesthouses, located at [Address], Tel.: +30 694 5584 959, Email: negrouaggeliki@hotmail.com.

2. Personal Data We Collect

During the booking process or your stay, we may collect the following personal data:

  • Full name
  • Contact details (phone number, email)
  • Booking and stay details
  • Identification details (ID card or passport), where required by law
  • Payment details (processed through secure payment providers)

3. Purpose of Processing

Personal data are collected and used solely for the following purposes:

  • Managing and completing reservations
  • Providing accommodation services
  • Complying with legal and tax obligations
  • Communicating with guests before, during, and after their stay

4. Legal Basis for Processing

Processing of personal data is based on:

  • The performance of a accommodation contract
  • Compliance with legal obligations
  • The guest’s consent, where required

5. Data Sharing

Personal data are not shared with third parties, except where required by law or necessary for service provision (e.g. accounting services or booking platforms).

6. Data Retention

Personal data are retained only for the period necessary to fulfill the purposes of processing or as required by applicable legislation.

7. Data Subject Rights

Guests have the right to:

  • Access their personal data
  • Request correction or deletion of their data
  • Request restriction of or object to processing
  • Data portability
  • Lodge a complaint with the Hellenic Data Protection Authority

8. Data Security

We implement all appropriate technical and organizational measures to protect personal data against loss, unauthorized access, or misuse.

9. Cancellation Policy

  • Guests may cancel their reservation up to 14 days prior to the scheduled arrival date and receive a full refund of the amount paid.
  • In case of cancellation made less than 14 days before arrival, the reservation amount is non-refundable.
  • All cancellations must be made in writing (via email or through the booking platform used).
  • Refunds, where applicable, will be processed using the same payment method and within a reasonable timeframe.

10. Policy Amendments

The accommodation reserves the right to amend this Privacy & Cancellation Policy at any time. Any changes will be published on our website.

11. Contact

For any questions regarding this Policy, please contact us at negrouaggeliki@hotmail.com

COOKIES policy

General information
breathtakingkos.com uses cookies, in order to provide the user/visitor with an easy and more comfortable navigation and improved services by breathtakingkos.com website. These cookies used, therefore, to serve the purposes of the legal interests of the breathtakingkos.com, according to article 6 paragraph 1 case in the General Regulation for Data Protection (hereinafter GDPR) and after obtaining the consent of the user/visitor, where required, in accordance with Article 6 (1) indent a of the GDPR. "Cookies" are small files with information that a website stores on the terminal device (computer, laptop, tablet, smartphone, etc.) of a user/visitor, so that, every time the user/visitor connects to the website, information is collected to be offered to the user/visitor relevant services. However, through the specific information, there is no immediate identification of the user/visitor. In addition, cookies do not cause harm to the visitor's terminal device, as they do not contain malicious programs, such as viruses or Trojan type programs.

The user/visitor can refer to the website www.allaboutcookies.org, which contains instructions on managing cookies, using different types of browsers.
In general, there are three different ways to classify cookies: what purpose they serve, how long they endure, and their provenance.

Particularly:
a) depending on their provenance, are distinguished to first-party cookies, when they have been defined by the website breathtakingkos.com and in third-party cookies, when designated by a third-party provider, used by breathtakingkos.com for various services, such as statistical analysis system and advertising services.
b) depending on their duration, are divided into session cookies, which are deleted as soon as the user closes the browser, and persistent cookies, which remain stored on the user/visitor's terminal device, but and on the provider's servers for a specified period of time.
c) depending on their purpose, are distinguished into strictly necessary, preferences, statistical analysis, marketing, unclassified, etc.
The use of cookies allows us to ensure the user an easier and more comfortable navigation on the website breathtakingkos.com, but providing ads based on the user's interests and the analysis of the operation of the website and its online services breathtakingkos.com using statistical data.

Categories of cookies
The website breathtakingkos.com uses the following categories of cookies:

Necessary cookies (functional): 
Cookies in this category are essential for the proper operation of a website, as, without them, the website cannot function normally. For this type of cookies, the consent of the user/visitor is not required, as they are considered technically necessary for the connection to the websites of the breathtakingkos.com or for the provision of the internet service. Their storage is therefore based on Article 6 (1) (f) of the GDPR.

Cookies

Domain

Cookies used by

The functionality

The purpose

Expiration period

Consent

breathtakingkos.com
app.workadu.com

Cookie bar script

to store user preferences.

Functional

5 years

Remember_web_*

app.workadu.com

Laravel php framework

to store user preferences.

Functional

never

G_ENABLED_IDPS

app.workadu.com

Workadu app

to store Google Single Sign on data.

Functional

never

__stripe_mid

app.workadu.com

Stripe

to provide fraud prevention.

Functional

1 year

pusherTransportTLS

breathtakingkos.com

Workadu app

technical cookie that synchronizes
the website and the CMS

Functional

never

app_session

breathtakingkos.com

Workadu app

to store the session data

Functional

session


Marketing / Tracking Cookies:
These cookies are used to track the visits you make to our websites, in order to display content that best suits your interests. In particular, their use helps to send targeted offers and ads, reduce the number of ads that are displayed to you or the evaluation of an advertising campaign. Their storage requires your consent based on Article 6 (1) (a) of the GDPR.

Cookies

Domain

Cookies used by

The functionality

The purpose

Expiration period

_fbp

workadu.com

Facebook

to store and track visits across websites.

Marketing/Tracking

3 months

Tr

workadu.com

Facbook

used by Facebook to deliver a series of advertisers.

Marketing/Tracking

3 months


Statistics cookies:
These cookies collect and analyse anonymous statistical information about the use of the website. Their storage requires your consent based on Article 6 (1) (a) of the GDPR.

Cookies

Domain

Cookies used by

The functionality

The purpose

Expiration period

_ga

app.workadu.com

Google Analytics

to store and count page views.

Statistics

2 years

_gid

app.workadu.com

Google Analytics

initiate script tag

Statistics

2 years

_gads

app.workadu.com

Google Analytics

enables sites to show Google ads

Statistics

2 years

_gac_

app.workadu.com

Google Analytics

measure user activity and the performance of their ad campaigns

Statistics

2 years


Performance cookies:
Performance cookies are cookies that are used specifically for the collection of data about the way that the user/visitor uses the breathtakingkos.com website, which pages of the website are mostly visited, or if error messages on web pages are received. These cookies only monitor the performance of the website as the user/visitor interacts with it. These cookies do not collect personal identifiable information about visitors, which means that all data collected is anonymous and is used only to improve the functionality of a website.

How the user/visitor can disable cookies
The user/visitor can adjust the settings of his web browser in order to disable and delete the cookies stored on your device by referring to the "SETTINGS cookies" of the browser. Many cookies are used to improve the usability or functionality of websites/applications. Therefore, disabling cookies may not allow you to use certain parts of the breathtakingkos.com websites/applications.

The following information is current and will update the visiting user.

Your consent is valid for browsing the website:

breathtakingkos.com

Your current status:

ACCEPT ALL
(the options ACCEPT ALL or Cookies Preferences or DENY ALL will appear here)

When someone clicks on PREFERENCES, a menu with the options should be activated.